Define, Design & Deliver Experiences that Users Love (or at least, will pay you for or use without complaining)

Rocket Innovators Presentation

On Friday, September 18th (11am EDT), I am doing a (remote) presentation about user experience and innovation for the University of Toledo “Rocket Innovators” series. This is a follow-up to a “fireside chat” I had with Jordan Valdiviez a few weeks ago.

The title is “Define, Design & Deliver Experiences that Users Love” with a possibly humorous subtitle “or at least, will pay you for or use without complaining”.

This is my attempt to explain user experience, and its value, in innovation and startup situations. What has struck me over the years is that all of the leading “startup playbooks” include lots of ways to focus on users’ experiences.

Register at Webinarjam (no longer available) if you want to listen, and hopefully participate.

My current version of the slides are available as a PDF, if you want to download and take a peek ahead of time. If you are coming here after the talk, you can grab a copy of the slides to refer to on your own. The last slide has links to key resources from the talk.

Updates:

  • September 21: Recording of the session (no longer online)
  • Later: Edited version of the session (more longer-term value, hopefully)