Apprenticeship, coaching & mentoring

Dexterity User Experience helps organizations start, grow, and mature their user experience practice through apprenticeship, coaching, and mentoring.

  • Apprenticeship: We take the lead on the UX activity. You actively help, learning by participating.
  • Coaching: We make the plan for the UX activity. You do it yourself, getting help from us at key steps.
  • Mentoring: You take the lead. We give you advice.

For clients just starting out with their UX practice, we often start with Apprenticeships, move on to Coaching as you mature your practice, and stick around for a while to Mentor.

For clients with advanced practices, we might start with Mentoring, then Coach when important projects come up, and create Apprenticeships when you are expanding your responsibilities and doing something new for the first time.

Customized services

Dexterity UX services are customized for startups, agencies, corporations, and educational institutions.


  • Business model development & value communication
  • User insights & customer validation
  • User interface design


  • Incorporating UX activities into existing services
  • Developing a (new) line of UX services
  • Thought leadership


  • Improving UX practices on specific projects
  • Planning strategic UX initiatives
  • Talent recruiting & professional development

Educational Institutions

  • Improving UX practices across the university
  • Planning UX curriculum
  • Connecting with industry

Latest Articles

Designer Dating Game

Designer Dating Game, and more

In addition to organizing/sponsoring the Michigan UXPA Architecture Walk & Experience Design Tour, I am participating in the Detroit Month of Design “Designer Dating Game” on September 6th. It is an interesting way for people to learn about the value of design. The companies ask questions of designers to find the right match, using the …

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Decipher conversation

I am leading a Conversation about “UX practitioner & design researcher interaction” at the Decipher conference, September 27th, at the University of Michigan. My “conversation” proposal: UX practitioners at Decipher are invited to a session to recap what they have gotten from learning about and discussing the academic version of design research. Design researchers are …

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UX for Blockchain

I am leading a roundtable on Designing User Experiences with Blockchain at the next Connect Tech on July 31st and I would love to have my Toledo colleagues join me. Connect Tech is EPIC Toledo‘s update to its roundtable event for IT professionals. It now includes a broader coverage of tech topics for a wider …

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