Keith Instone on User Experience
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I am doing a presentation with the Ohio ACMP (Change Management) chapter on April 20th. I will be using a trimmed down Spins on UX to frame the discussion. April 17 update: I have my third draft of the slides done (what I will be using for the talk). I have been hanging out in …
I just wrapped up the recording of my presentation for the CXM Best Practices Symposium. With a Michigan audience, I am Using the Red Wings to Explore Relationships between User and Customer Experience. On October 29th, attendees will watch my 30 minute recording and then we will have 15 minutes of Q&A. After some introductory …
I am doing another edition of my UX Spins presentation, this time focused on Cleveland and Northeast Ohio, for UXPA Cleveland, October 6. It will be similar to the UX Australia version, with a few tweaks, and localizations for Cleveland. For example, the Field of Study slide is a sample of academic programs for nearby …
On Friday, September 18th (11am EDT), I am doing a (remote) presentation about user experience and innovation for the University of Toledo “Rocket Innovators” series. This is a follow-up to a “fireside chat” I had with Jordan Valdiviez a few weeks ago. The title is “Define, Design & Deliver Experiences that Users Love” with a …
UX Australia is this week. It is a UX conference from my bucket list. The goal was to attend/speak AND spend a month or so there for work and vacation. Remote participation will have to do for this year. The timing is actually perfect: 7pm to midnight Monday – Thursday for me (morning Tuesday – …
I added a UX Spins talk for the Toronto CHI group (on July 20th) to my calendar. After experimenting with an online version for IxDA Cincinnati, I wanted another chance to “practice” before UX Australia (where people are actually paying to listen to me, yikes). Plus TorCHI will be a good crowd, more experienced attendees/advanced …
I am putting the finishing touches on my User Experience Spins presentation for CodeMash (this Thursday). I’ve been looking for an example discussion within a UX community that shows the many interpretations of the term “user experience”, the types of debates that break out as a result, and the underlying issues and challenges which then …
I am working on a new discussion-oriented presentation, Twelve Spins on User Experience, which will try to explain some of the different things the term “user experience” has meant over the years and how people are using it today, often in confusing ways. If you go looking on Twitter, you will find lots of rants …
In addition to organizing/sponsoring the Michigan UXPA Architecture Walk & Experience Design Tour, I am participating in the Detroit Month of Design “Designer Dating Game” on September 6th. It is an interesting way for people to learn about the value of design. The companies ask questions of designers to find the right match, using the …
(January 20, 2007). I will be a part of the panel “The State of Web Site User Experience in 2007”, along with Dave Mitropoulos-Rundus and Stephanie Rosenbaum on February 21st. This will wrap up the second day of presentations at Internet User Experience 2007, a conference in Ann Arbor. This panel explores the user experience that …