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Activate Innovate conference at TIC

I am part of a team organizing the Activate Innovate conference, in Toledo, on June 13th, to (hopefully) kick-start the next era of innovation-based economic development in the region. For me, this is iteration 4 or 5, depending on how you count, of being involved in the IT / tech / startup ecosystem in the …

Ohio AI Forum, Cleveland, August 19, 2023

Human-Centered AI in Ohio

I attended two InnovateOhio “AI Forums” the past month in order to listen to the conversations and start thinking about how UXers can foster a more humane artificial intelligence-driven economy/society in Ohio. If you are not familiar with InnovateOhio, its main goal is to build a platform that enables better interactions with state services for …

Keith Instone: Organizations that define, design, and deliver the best user experiences create the most successful technology innovations.

OhioX Idea Hub: User Experience

My “op-ed” article User Experience for Economic Success and Social Impact was published in the OhioX Idea Hub yesterday (March 4, 2020). As I said when OhioX launched in December, I like the vision of Ohio being a leader in technology and innovation, and I think our state needs to be a leader in user …

Notes from Design & ED presentation

Originally published on trep.org on August 31, 2014. A PDF version of the slides/notes was published in July with this overview: What is design (in 3 contexts), how it matters in today’s economy Designing touch points with regional economic development audiences Using design to improve the Toledo region economy I uploaded the 3 slides from my NORED Ignite talk to …

Ignite UX talk about Economic Development

This was originally published November 3, 2013 on trep.org. A video of the talk was later released. I have been wanting to solidify some of my thoughts about the relationship between my specialty, user experience, and economic development. So I proposed a 5-minute talk for the Ignite UX Michigan event, and it was accepted. I presented it …