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Columbus AI Week

I’ll be at Columbus AI Week next week (September 17-19). On Day 2 (Wednesday), I am moderating a panel on AI for Customer Experience. We will be framing the discussion around 3 categories of AI system use cases: On Day 3 (Thursday), I will be doing an updated version of my breakout session/interactive discussion on …

Ohio AI Forum, Cleveland, August 19, 2023

Human-Centered AI in Ohio

I attended two InnovateOhio “AI Forums” the past month in order to listen to the conversations and start thinking about how UXers can foster a more humane artificial intelligence-driven economy/society in Ohio. If you are not familiar with InnovateOhio, its main goal is to build a platform that enables better interactions with state services for …

Screen shot from Keith practicing his talk via Zoom

UX Australia

UX Australia is this week. It is a UX conference from my bucket list. The goal was to attend/speak AND spend a month or so there for work and vacation. Remote participation will have to do for this year. The timing is actually perfect: 7pm to midnight Monday – Thursday for me (morning Tuesday – …

CodeMash 2020

I am doing a version of my UX Spins talk on 1/9 at CodeMash, the top conference for software developers in the Midwest (which also happens to be at a waterpark in the middle of winter). I will also helping staff the Ohio IT Association sponsor table. I am taking a break from volunteering this …

Startup Scaleup 2019

I enjoyed my day at JumpStart‘s Startup Scaleup, Northeast Ohio’s largest single entrepreneurial event of the year, on June 19th. The day’s agenda is still online (but hard to find). What I got out of the conference that is spread out across a neighborhood… I gained a sense of the current state of the entrepreneurial …

Designer Dating Game

Designer Dating Game, and more

In addition to organizing/sponsoring the Michigan UXPA Architecture Walk & Experience Design Tour, I am participating in the Detroit Month of Design “Designer Dating Game” on September 6th. It is an interesting way for people to learn about the value of design. The companies ask questions of designers to find the right match, using the …