The first piece of my “speakerware” that I am using for CS3240 is my 4 ways to think about UX, based on eating/cooking/food industry examples. A simplification of my “figure it out by presenting” UX Spins sessions.
- SCIENCE. Everybody uses technology. People have user experiences.
- ACTIVITIES. User-centered design skills can be learned. Defining, designing and delivering good experiences is part art and part science.
- ORGANIZATIONAL CAPABILITIES. Managing customer and employee experiences is big business. It depends on business models, culture, and more.
- PROFESSION. There are many paths to being a UX professional. You can learn on the job, study on your own, or get a degree.
I have been using this set of slides with students for a while , at “career path” conferences and guest speakers for classes.
For the class, I added a slide about mapping this framework to book chapters to show how I may group the chapters and do them out of order.
Download a PDF of the slides, if you are interested.
